We know that your special day is a very important event your life and we will do whatever it takes to help you in making it perfect and memorable. Most of our Gifts include customization. Thus, we will need ample time to prepare your gifts with utmost care.
Below are our Terms & Conditions for your ready-reference before placing your order:
PRICING & PAYMENT
GET YOUR BEST PRICE
- Prices in our website listing are based on 20-60 pcs qty.
- If your qty per item is 61 pcs & above, please contact us for to get a better offer. Fill-up this form here. We will get in touch with you as soon as possible.
- 50% down payment upon order confirmation
- 50% balance payment before shipment
(if you want to save from payment transfer service charges, you may also opt to pay in full)
We accept payments via:
- Money Transfer Centers: CEBUANA, PALAWAN, M LHUILLIER, LBC Express. Receiver details will be provided upon request / upon order.
- Bank transfer to our PNB account. Account details will be provided upon request / upon orderPlease note We will only start to process orders upon receipt of down payment. Kindly snap a photo of the receipt and send to us via:
- Email: firstname.lastname@example.org
- Facebook Page: Gifts Haven
- PAYPAL. Simply enter your Paypal email address upon checkout in our website.
SHIPPING & DELIVERY
LEAD TIME PROCESSING
Below lead time is estimate only. Confirmed date is to be advised upon receipt of Down Payment.
FOR MADE-TO-ORDER ITEMS
- WITHIN CEBU: 2-3 weeks from receipt of down payment.
- OUTSIDE CEBU: 3-4 weeks from receipt of down payment (to give allowance for transit time).
FOR READY-STOCK ITEMS (with customization)
- WITHIN CEBU: 2-3 weeks from receipt of down payment
- OUTSIDE CEBU: 3-4 weeks from receipt of down payment (to give allowance for transit time)
FOR READY STOCKS ITEMS (without customization)
- WITHIN CEBU: 3-5 days from receipt of down payment.
- OUTSIDE CEBU: 7-10 days from receipt of down payment (inclusive of transit time allowance).
If you need the items urgent, please contact us, we will check how we can help.
DELIVERY / SHIPPING FEE
- WITHIN CEBU: Meet-Up place is in Ayala Mall, Cebu City (location is negotiable). Delivery charges will apply.
- OUTSIDE CEBU: We ship through JRS or LBC. Shipping courier & fee depends on the TYPE OF ITEM, TOTAL QTY and DELIVERY LOCATION. If you are outside Cebu, do not use our website check-out cart. Please fill-up this form here instead. We will get in touch with you with the Shipping rate as soon as possible.
- YOUR ORDERS IN OUR CHECK-OUT CART IS NOT CONSIDERED FINAL UNTIL WE REVERT TO YOU WITH AN OFFICIAL SALES ORDER.
- ALL ITEMS ARE SUBJECT TO STOCKS AVAILABILITY.
- WE RESERVE THE RIGHT TO REJECT ORDERS IF STOCKS IS NO LONGER AVAILABLE OR IF OUR PRODUCTION IS TIGHT.
- NO REFUND & EXCHANGE SHALL BE MADE FOR PAID & CANCELLED ITEMS (including down payments)
- ORDERS THAT ARE NOT PAID IN FULL WILL NOT BE DELIVERED. AFTER A WEEK OF NON-PAYMENT FROM THE DATE QUOTED ITEMS, ITEMS WILL BE SOLD FOR AUCTION TO COVER LABOR AND PRODUCTION EXPENSES. NO REFUNDS ON THE PAID AMOUNT, HOWEVER YOU CAN EXCHANGE THAT WITH THE ITEMS WE HAVE IN OUR SHOP IN CASE OF A CHANGE IN ORDER.
BY ADDING ITEMS TO OUR CART & BY CHECKING OUT, YOU AGREE TO OUR TERMS & CONDITIONS
READY TO PLACE YOUR ORDER? Here’s how:
OPTION 1: You may use our website check out cart & fill-in the necessary details. We will get in touch with you with an official Sales Order as soon as possible.
OPTION 2: You may fill out our online form via: Order /Inquiry Form. We will get in touch with you with the process.
OPTION 3: You may directly contact us through the following channels and we will guide you with the process:
- Text / Call at +63 916 558 3788
- Email: email@example.com
- Facebook Page: GIFTS HAVEN
NOTE: All the personal information we’ve collected will only be used to process your order. All information are completely confidential to others. We will never disclose them to other organizations or person.
Thank you for your interest in our Gifts. Looking forward to serving you soon! 🙂